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Detailed Product and Services
Billing and Collection Triton provides comprehensive billing and collection programs that help interexchange carriers, operator service providers, and other telecommunications providers’ reach thousands of telecommunications consumers. Triton acts as an agent for over 100 incumbent local exchange carriers (ILECs) and competitive local exchange carriers (CLECs) across the nation. Throughout their billing and collection programs, they have the ability to bill for an array of telecommunications services on a customer's local telephone bill. Calls typically passed to contracting companies for billing and collection include: 0+ operator serviced calls, 1+ presubscribed messages, calling card calls, casually dialed, and 101XXXX calls. Tritons billing and collection programs allow for the billing of other various products and services. Some examples include: voice mail services, internet services, prepaid calling cards, discounted calling plans with monthly service or minimum usage charges, etc. Tritons vision is to help their customers profit from their expensive telecommunications implementations and create new revenue streams for the companies they support. Triton offers some of the industry's most competitive billing and collection contract rates in addition to advanced processing technologies. All competitor Telecommunications Companies are already looking for a Canadian Solution as it represents 25+% of their existing business volume! Triton already “FILLS THE NEED” with its “rapid deployment capabilities”! Global and Local Operator Services Triton has developed a call routing strategy to encompass international and multilingual originated calls. With the ever-increasing need of companies to do business in foreign countries, the language barrier needs to be bridged. Realizing this, Triton offers Global operator service to its clients. Now, based on the originating country code, a person from Mexico could have a bilingual operator speaking Spanish and English if the call was to be terminated in North America. Here are a few features that Triton offers in core services:
Local operator services are more commonly used today, as 0+ is a billing mechanism initiated by pressing 0 prior to making a call, and billing it to a calling card, credit card, collect, person- to- person or a third number. These calls differ from direct dial 1+ in that all operator service calls pass through either an automated or live operator. Primarily Hotel guests, pay phone users, hospital patients and prison inmates make such calls. While direct-dial rates have plummeted over the last year, operator service rates have increased, as it gets more expensive to talk to a live operator. Since the user pays for all calls, the property is not subject to any credit checks, which makes it a simple and fast implementation of service. Triton Hospitality Communications Inc. captures all the 0+ calls for the customer and pays them a large portion of that service billing every month. Global Origination and Termination Triton is able to deliver Global operator services via Carrier Identification Codes (CIC’s) over Feature Group D (FGD) circuits. Tritons’ ability to access these identification codes enables them to deliver the traffic and bill from different countries. Triton has negotiated over 85 interconnection agreements that allow their customers to utilize Triton’s InterExchange Carrier (IXC) FGD trunk groups to deliver Switched Access (SA) and EAS/Local terminating traffic. With ability to capture this origination and destination data, Triton also offers the following revenue generating streams:
Travel Cards As part of Triton’s mainstream service they have the ability to offer prepaid international calling cards. As part of that offering Triton can offer:
Triton’s international prepaid phone card has a very competitive per minute rate(s) and all cards have recharge capabilities. Triton can supply pre-paid cards in a number of different packages with various minute options and always with the customers’ choice of artwork. These "PAKS" will generate a revenue stream or can be used for customer retention by using them for giveaways. ITFS (International Toll Free Service) Triton offers International Toll Free Service (ITFS). As with regular ITFS, this service provides carriers with extensive international reach for toll-free service, but its most notable benefit is speed to market. Triton’s ITFS can be implemented rapidly. Each carrier is assigned a specific PIN that enables Triton to quickly and easily identify the origin of the traffic. Triton then routes the traffic by utilizing an already-established international toll-free access number. Triton’s International Toll Free Service (ITFS) routes calls from over 85 countries worldwide and ends up virtually instantaneously at the customer's site. The carrier's customers can then use their access numbers to reach Triton,s full billing option operator service platform from around the world. If the caller is not using a touch-tone phone, the call will be automatically transferred to a live operator. The operator will collect the caller's information and then complete the call. Advanced Network Solutions for the Hospitality Industry
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